Client project · Retail technology
Whip
POS, payments, eInvoice, and attendance — one platform
Whip helps businesses across Singapore and Malaysia run smarter with one operations platform: point of sale, unified payments, compliant eInvoicing, and staff attendance. Built for food, retail, and service — and live across 140+ stores.
Featured project
The live product, front and center.
Project summary
What we set out to ship.
whip.my is a clear operator site: Helping Business Grow, then four solution pillars — Point of Sale, Payments, eInvoice, and Attendance. Audience blocks speak to food (restaurants, cafés, warongs, stalls), retail (convenience and clothing), and service (gyms, sports, recreation). The close is practical: manage orders, payments, customers, and reports in one place. No noise — just the system everyday SMBs need to stay efficient across Singapore and Malaysia.
Independent restaurants, retail outlets, and service businesses often stitch together separate POS, payment, invoicing, and attendance tools. That creates duplicate entry, unclear reporting, and compliance risk on eInvoices — especially when operating across locations and both B2B and B2C sales.
- Point of Sale
- Payments
- eInvoice
- Attendance
- 140+ stores
Client challenge
The pressure behind the brief.
Restaurants, retail, and service businesses stitched together separate POS, payment, eInvoice, and attendance tools. Duplicate entry, muddy reporting, and compliance risk followed — especially across locations and mixed B2B / B2C sales.
Discovery process
How we learned what mattered.
- 01
Observed warongs, cafés, convenience, clothing, and gym operations
- 02
Listed payment methods and eInvoice compliance requirements
- 03
Prioritized one dashboard for orders, money, customers, and staff
- 04
Designed for multi-store growth across Singapore and Malaysia
Solution architecture
System shape, not slideware.
One operations platform: Point of Sale, unified Payments, compliant eInvoice, and Attendance — simple enough for everyday operators, strong enough for 140+ stores.
POS
Orders and daily front-of-house operations
Payments
Multiple methods into one transaction view
eInvoice
Generate and manage compliant invoices
Attendance
Workforce records without a second system
Reporting
Customers, sales, and store performance
Multi-store
Coherent B2B and B2C across locations
AI workflow
From input to outcome.
Capture
Take the order or sale in POS
Collect
Accept payment into the unified dashboard
Comply
Issue eInvoices when the sale requires it
Operate
Track attendance and read the day’s numbers
Features
What the product actually does.
Point of Sale
Orders, sales tracking, and daily operations in one system.
Unified payments
Multiple methods, one clear transaction dashboard.
Compliant eInvoice
Generate, send, and manage invoices for local rules.
Attendance
Staff records without bolting on another tool.
Vertical fit
Food, retail, and service businesses on the same platform.
Multi-store ready
Built to grow across Singapore and Malaysia locations.
Development timeline
How the build unfolded.
POS core
Order capture and daily operations for food and retail.
Payments + eInvoice
Unified money movement and local compliance flows.
Attendance + reports
Workforce records and operator dashboards.
Regional scale
Multi-store rollout across Singapore and Malaysia.
Technology stack
Tools and layers in play.
- 01POS
- 02Payments
- 03eInvoice
- 04Attendance
- 05Multi-store ops
- 06Reporting
Results
What changed after launch.
- Four pillars: POS, Payments, eInvoice, Attendance
- Built for food, retail, and service businesses
- Unified transaction dashboard across payment methods
- eInvoice aligned with local compliance requirements
- Staff attendance and workforce records in-platform
- Live across 140+ stores in Singapore and Malaysia
Lessons learned
What we carry into the next build.
- SMB operators ignore jargon — product sites must speak store language.
- Compliance features only matter when they sit inside daily workflow.
- Multi-vertical platforms win when each vertical still feels specific.
FAQ
Straight answers.
Food businesses, retail outlets, and service operators — from warongs and cafés to gyms and convenience stores.
Building something with the same pressure?
Bring the constraints — inventory, voice, hiring signal, retail ops. We will help you decide what to build and whether Arber should build it with you.
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